OK, let’s start with your taxes. You should be able to print out your 1099G on the IDES website. If you can’t, estimate the benefits you received (less any withholdings) and put that number on your tax return. You may be able to note this is an estimate. The IRS will automatically match with the info it receives from Illinois, and will contact you about any discrepancies.
As for benefits you missed, it’s impossible to get through to IDES. But send an email to Kristin.Richards@Illinois.gov (head of IDES) and state your problem, claimant number, and phone number. Just maybe you’ll get some attention.
Next, immediately contact both your high school guidance officer AND the admissions office of your sons’ college. Admissions, first then college financial aid office. Tell them about your change of circumstances and how your son might not be able to go back to school. Do they have any “merit” aid to offer?? Be humble, not demanding. Explain that your husband is on disability. You might be surprised.
And go to Scholarships.com and search for any available money for the coming year.
And if any of this works out well, please do come back and let me know!!