Ask Terry Questions Calling irs to set up payments have tried for 4 days on hold over 2 hours each day only to be hung up on

Calling irs to set up payments have tried for 4 days on hold over 2 hours each day only to be hung up on

By Terry Savage on December 31, 2022 | Taxes & Economy

I do not have all the computer equipment I am a senior citizen My daughter who lives in another state was trying to fill out the forms she worked 3 hours getting a picture of my drivers license we were told it could not read just keep working at it. Then it asked for a a FaceTime of me I don’t know how to do that either. All I want is to set up payments I don’t own that much hardship for now. What will happen if I just send payments? I am ready to call the governor or tv investigate team. If you can answer Thank you

Terry Says

OK, I need a little more information to try and help you. First, how do you know how much you owe the IRS? Did you get a letter from them?
Ask your daughter to set up an IRS “ID.me” account. Here is the link for her to do that:
https://www.terrysavage.com/create-an-irs-account-for-info/

That way you will know for sure, what’s going on with your account at the IRS.

Then, you should work with your daughter to contact the IRS Taxpayer Advocate service.
Here’s a link: https://www.irs.gov/taxpayer-advocate

If you can’t get in touch after all this, I will make every effort to set up some kind of contact for you. Sorry for the delay in responding. My new year’s resolution is to answer all remaining questions, but I’ve been swamped!

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