The IRS told me they are trying to get all refunds paid out in September. With interest back to April 15th Will you wait a few weeks and write back to me. At that point I will try to pass it on to my contact at IRS.
TWO mistakes from them would have me worried too. Did you ever get the extra stimulus money — or was it because they used 2018 income tax return and you were above the limit? if you were below the earnings limit on 2019, then you can take a credit next spring when you file your 2020 return.
Please give them a bit more time — then do write back. I’ll remember your name.