Missing Stimulus Payments
Terry,
After weeks of going on the IRS.gov site to access the “Where’s My Payment” tool, and regularly only getting the stock response that my and my wife’s payments cannot be validated at this time, finally on Friday (4/24) the site had a further information request. It asked for my name, email address, 2019 adj. gross income, whether we received a refund or owed, how much, our bank routing # and our account #. Still couldn’t validate us and suggested we in put our 2018 adj. gross income and corresponding info. because our 2019 return must not have been ‘processed yet’. Problem is that in the 2018 year ( return filed in 2019,) we had an exceptional and very unusual year of high income which if used as a determent of the amount of our stimulus would get us close to little or nothing for those payments. Figuring that might happen, I just exited the site until I can figure out what to do. Using the correct 2019 tax year (return filed electronically in March 2020) figures we should receive a full $1,200 each as we were back to, actually, less than normal income and qualified for a substantial refund. We did not chose to receive the refund and left it as a credit on next year’s taxes so never gave the IRS our bank account info. However, we have been on Social Security for 8 years so the government knows our direct deposit info. Should we just wait it out assuming that a paper check will someday appear, somehow contact them directly, keep occasionally checking the site hoping for an update, or?????
Thank you so much for your time and attention to this. Maybe some others have the same problem!?!
Terry Says
You are definitely not alone. Glad you did not put in that 2018 info. So now it’s a tossup. Likely they will cross reference your SS info with your latest return,which if you filed electronically they definitely have. So it’s a tossup whether your payment will come where your SS does, or by mail to the address on your 2019 return.
SS should come in mid to late May. The paper check from your tax return might take a few more weeks. BUT stay away from that website — it’s a total mess!!
