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My credit union will not let me pay off my home equity loan

By Terry Savage on November 22, 2020 | Wild Card & Pandemic Related

I have been dissatisfied with the service at my credit union for the last several years. I decided to pay off my home equity loan there by refinancing it at a different credit union which is local. They have ignored my new credit union’s request for a payoff statement. This has been going on for 3 months. My new credit union has ben pushing them without results. What can I do to get them to comply?

Terry Says

Please send me an email to Terry@TerrySavage.com, giving me your phone number and the name and phone number of your credit union and the person you have been talking to. Maybe early next week we can get on the phone together and give them a call. That is the most ridiculous — and illegal — story I have heard this week!

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