Ask Terry Questions TRANSUNION ILLEGAL $19.95 CHARGE

TRANSUNION ILLEGAL $19.95 CHARGE

By Terry Savage on October 23, 2017 |

FYI: RE EMAIL I SENT A WEEK OR SO AGO: DECIDED TO TRY TO GET REFUND. GIRL AT TRANSUNION SAID SHE COULDN'T DO IT SINCE I HAD THE SERVICE FOR ALMOST A MONTH, WHICH I DIDN'T KNOW I HAD TILL CHECKD DISCOVER ACCNT. I IMMEDIATELY CANCELLED THE SUBSCRIPTION. SHE HELD HER GROUND SAYING I HAD ENTERED MY CARD NUMBER. (AGHHH ! HELP ME, JESUS). I INFORMED HER I CUDN'T PROCEED TILL I DID BUT I (BY THIS TIME I WAS YELLING) DID NOT AUTHORIZE IT TO BE USED!!!!!!. SHE REMAINED RESISTANT UNTIL I REPEATEDLY INSISTED I DID NOT AUTHORIZE THE USE OF MY CARD. SHE FINALLY ACQUIESCED AND THE REFUND APPEARED ON MY ACCT 2 DAYS LATER. I GOT THE DISTINCT IMPRESSION SHE HAD BEEN COACHED TO REFUSE. WHAT ABOUT THE POOR SOULS WHO CAN'T STAND UP TO ALL THAT?

Terry Says

This is a "trap" and I'm publishing your letter to warn others.  If you get your CREDIT REPORT at www.AnnualCreditReport.com, the site mandated by the government to offer one FREE report each year from each of the three major credit bureaus -- then you do NOT have to enter your credit card.  (They are still trying to sell  you credit protection, however, so be sure you decline and do not enter your CC number!)  Good for you for standing up to them!

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