/ Ask Terry Questions / unemployment


By Terry Savage on February 21, 2021 | Wild Card & Pandemic Related

i filed for unemployment Dec 2020. Have certified every 2 weeks but have never received any payment. IDES is no help…1st phone conversation mid Jan I was assured everything was on track…2nd phone call has been in que for 2.5 weeks. Could you please advise who to contact for assistance? Thank you!

Terry Says

Oh, gosh. I wish I could help, but it is impossible to get through to IDES. And it often takes three weeks to get a callback. It is without doubt THE most messed up government agency ever! I hope it is a bit of comfort that you are not alone in this situation. If you want to contact someone, send an email to the head of IDES — Kristin.Richards@illinois.gov



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