IDES Fraud
Hi Terry,
My husband did not apply for unemployment but received the keycard debit card which we did not activate. Last week he received a different card from Go Bank checking account, which we also did not activate. We called Go Bank this morning to closed the account but it’s all automated and the system asked for the card number, social security number or an account number. We weren’t sure if we should enter the information for fear that it would activate the card. What should we do? We called TransUnion today to get a fraud alert started. For the fraud alert, we have to wait for them to verify us. Is this normal?
Thank You,
Alecia
Terry Says
First I’ve heard of a GO Bank debit card. But DO freeze your credit report at EACH of the three bureaus.
This link gives you instructions on how to do that:
(Use the links in this column to all 3 bureaus to freeze your report.)
As well, take a look at your report and focus on “recent inquiries” to see if any banks made an inquiry. That could signal that someone opened a new bank account in your name. Those don’t show up on credit reports, but inquiries do!
Then relax because this is a problem for KeyBank and IDES – but you have no liability. And don’t waste your time trying to report it—because it’s almost impossible to get through their toll-free lines.
