Ask Terry Questions received debit card issued by key bank, and more!

received debit card issued by key bank, and more!

By Terry Savage on July 24, 2020 | Wild Card

We have seen you on wgn. Received above in mail today for my sister Mary Ann. mary ann suffered an acute stroke on 11-19-2019 her dominant side has been affected. She is currently disabled and did not apply for benefits. Also recently received 5 denial letters from web bank on behalf of Dell. what are the next steps we should take in these matters .

Terry Says

OK, this is serious. Follow these instructions immediately:
DON’T ACTIVATE THAT CARD. But DO freeze your credit report!
This link gives you instructions on how to do that:
https://www.terrysavage.com/ides-and-identity-theft/
(Use the links in this column to all 3 bureaus to freeze your report.)

As well, take a look at your report and focus on “recent inquiries” to see if any banks made an inquiry. That could signal that someone opened a new bank account in your name. Those don’t show up on credit reports, but inquiries do! You mentioned an online bank inquiry– Look for the name of the bank and contact them immediately!!!
Then relax because this is a problem for KeyBank and IDES – but you have no liability. And don’t waste your time trying to report it—because it’s almost impossible to get through their toll-free lines.

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