It’s nice of you to be concerned — but he is not an unusual case. It’s a sad situation for most college grads these days. Here’s how he should approach the loans. He must contact the lender on all student loans immediately after graduation (but before 6 months have passed) to make payment arrangements. Then a lot depends on whether he is employed and has a salary — and whether they are Federal or private student loans.
Surely, he must have some Federal student loans. Those have special deals, such as “income based repayment plans” (learn more at http://www.ibrinfo.org/) which depend on his earnings. Keep Federal loans separate from private loans because those Federal loans have several other hardship provisions if he cannot repay.
Sadly, PRIVATE student loans have very few protections. If the parents co-signed the loans (which is likely), then the problem is equally theirs. If he doesn’t repay, they must do so! Private lenders have no special deals and no incentives to “consolidate” or lower the rates. But companies like SoFi.com will consolidate private loans and lower rates — IF the borrower can demonstrate income to repay the loans.
In any case, it is wise to start thinking about repayment now. That’s the one thing you can urge this family to do.