IDES Fraud
How do I contact credit reporting services when they can’t verify my identity? I received the IDES debit card, which I did not apply for. I am trying to initiate credit freezes thru the three credit reporting services, but they can’t identify me because my cell phone (one of things they use to identify you) is through my daughter’s account. I cannot talk to anyone unless I go through an identifcation verification process first. How can I get through to these people?
Terry Says
DON’T ACTIVATE THAT CARD. But DO freeze your credit report!
This link gives you instructions on how to do that:
https://www.terrysavage.com/ides-and-identity-theft/
(Use the links in this column to all 3 bureaus to freeze your report.)
As well, take a look at your report and focus on “recent inquiries” to see if any banks made an inquiry. That could signal that someone opened a new bank account in your name. Those don’t show up on credit reports, but inquiries do!
Then relax because this is a problem for KeyBank and IDES – but you have no liability. And don’t waste your time trying to report it—because it’s almost impossible to get through their toll-free lines.
Contact the credit bureaus online and then the phone you use won’t matter!
