IDES-KEY Bank fraud
I received a Key Bank debit card. I sent email to IDES on their fraud page on website. After 2 days of trying, I got through to Key Bank. He said they have been receiving many calls about this. It is not an issue if card is not activated and until activation there is no money on it. What I don’t understand is how do I know that the bad guys who stole my information can’t activate the card ? I cut it up but am still nervous.
Terry Says
I understand your concern, so here is what I have been telling people:
DON’T ACTIVATE THAT CARD. But DO freeze your credit report!
This link gives you instructions on how to do that:
https://www.terrysavage.com/ides-and-identity-theft/
(Use the links in this column to all 3 bureaus to freeze your report.)
As well, take a look at your report and focus on “recent inquiries” to see if any banks made an inquiry. That could signal that someone opened a new bank account in your name. Those don’t show up on credit reports, but inquiries do! And of course look for nay reported accounts do not recognize.
Then relax because this is a problem for KeyBank and IDES – but you have no liability. And don’t waste your time trying to report it—because it’s almost impossible to get through their toll-free lines.
