Ask Terry Questions Key Bank senior scam

Key Bank senior scam

By Terry Savage on July 23, 2020 | Wild Card

My husband’s mother passed away in October of 2019 and has now received a KeyBank debit card for unemployment benefits. I immediately destroyed the card and contacted KeyBank. I was told I had to contact IDES. I cannot get through to them. Doesn’t Social Security contact the credit bureaus after someone dies? What should I do?

Terry Says

DON’T ACTIVATE THAT CARD. But DO freeze your credit report!
This link gives you instructions on how to do that:
https://www.terrysavage.com/ides-and-identity-theft/
(Use the links in this column to all 3 bureaus to freeze your report.)
As well, take a look at your report and focus on “recent inquiries” to see if any banks made an inquiry. That could signal that someone opened a new bank account in your name. Those don’t show up on credit reports, but inquiries do!
Then relax because this is a problem for KeyBank and IDES – but you have no liability. And don’t waste your time trying to report it—because it’s almost impossible to get through their toll-free lines.

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